Operations Assistant

We are seeking a versatile and proactive Operations Assistant to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and can seamlessly switch between customer service, administrative duties, and operational tasks. You will be a point of contact for customers, handle package processing, assist with cashier duties, and provide support across different roles as needed.

Key Responsibilities

• Customer Service
• Handle customer inquiries via phone, email, social media, and in-person (walk-ins).
• Provide accurate information on shipping rates, delivery times, and company services.
• Resolve customer complaints or escalate issues when necessary.
• Always maintain a friendly and professional demeanour.
• Shipping & Logistics Support
• Input package details into the company’s shipping software.
• Verify shipping labels and documentation for accuracy.
• Assist with sorting, organizing, and preparing outgoing/incoming shipments.
• Cashier & Administrative Duties
• Process payments (cash, card, digital) for shipping services and retail purchases (if applicable).
• Maintain a balanced cash drawer and generate daily transaction reports.
• Assist with basic office tasks (filing, data entry, inventory checks).

Requirements/Qualifications

• Experience: 1+ year in customer service, shipping/logistics, or retail (preferred but not mandatory).
• Tech-Savvy: Comfortable using shipping software, QuickBooks system, and social media platforms.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Ability to pivot between tasks and learn new processes quickly.
• Organizational Skills: Strong attention to detail and time management.

Additional Information
Interested applicants can send their Resume and C.V to jobs@belcoeximport.com.

How to Apply
Interested candidates are encouraged to send their resume and a cover letter to jobs@belcoeximport.com or submit their application in person at 239 South Road, Bourda, Georgetown. Please include “Operations Assistant Application” in the subject line.

Applications close on 10th July 2026. We thank all applicants for their interest; however, only those shortlisted will be contacted.

Be a part of a company that values exceptional customer service and teamwork—join us at Belco Eximport!