Human Development Officer

Job Description
The Human Development Officer supports JSB Investments Inc.’s workforce capability and HR operations by coordinating recruitment and onboarding, employee development and training, performance-management administration, the appraisal and progression cycle, HR systems administration, HR reporting, workplace communication, policy and procedure support, discipline and grievance administration, and workforce-related HSE/ compliance activities as assigned by the CEO.

Key Responsibilities
Recruitment and onboarding

• Coordinate approved recruitment activities, including vacancy preparation, application screening, interview scheduling, candidate assessment documentation and recruitment tracking
• Support structured interviews and prepare evidence-based recruitment recommendations for management consideration
• Prepare or coordinate approved recruitment and onboarding documentation, and track outstanding pre-employment requirements
• Support new-employee orientation and handover to the relevant supervisor or department
• Maintain a live recruitment pipeline covering all approved vacancies and priority roles, including loader, excavator and driver positions, and manage vacancies against measurable targets for time-to-fill, pipeline coverage and quality of hire
• Report recruitment performance against approved targets to the CEO as part of routine HR reporting

Training and employee development

• Identify documented training and competency needs in consultation with supervisors and Management
• Develop or coordinate practical training materials, sessions, assessments and follow-up activities appropriate to employee roles
• Maintain training records, attendance, assessment results and development trackers
• Evaluate training effectiveness using available evidence, and recommend retraining or other interventions where appropriate

Performance and HR administration

• Support probation reviews, performance documentation, improvement plans and other approved performance management processes
• Prepare HR letters, forms, trackers, reports and other workforce documentation as assigned
• Maintain accurate and confidential employee-related records within assigned authority
• Follow up with supervisors on outstanding HR actions, employee documentation and agreed deadlines
• Administer the company’s progression framework, including role mapping, competency requirements and the criteria for progression at each level
• Own the appraisal cycle end to end: scheduling, documentation, completion tracking, escalation of outstanding appraisals, and application of the consequence that salary payments are held where appraisals are not completed
• Identify senior roles with supervisors and Management, and maintain a documented link between appraisal outcomes, progression, and recommendations for promotion or bonus

HR reporting, policy and workplace support

• Prepare routine HR, recruitment, training, attendance, performance and workforce-status reports for the CEO
• Support development, review, communication and implementation of approved HR policies, SOPs and workplace procedures
• Assist with employee communication and workplace concerns, while maintaining appropriate confidentiality and escalation
• Support workforce-related HSE and compliance initiatives (training, documentation and follow-up) without assuming responsibilities reserved for designated HSE personnel
• Act as administrator and custodian of the company’s HR systems and the payroll interface, and be accountable for the integrity of leave, attendance and employee data held in those systems
• Enforce the requirement that leave and other workforce decisions are approved through the approved system or confirmed directly by the authorized manager
• Drive consistent use of the HR systems across all departments through training, monitoring and follow-up

Workplace conduct, discipline and grievance administration

• Prepare and administer approved workplace correspondence relating to conduct and performance, including warning letters, written notices and acknowledgement records, in accordance with company policy and applicable law
• Maintain confidential discipline, grievance and breach documentation, including timelines, supporting evidence and records of employee acknowledgement or response
• Escalate stock, documentation and procedural breaches to Accounting and through the established reporting line, and ensure such matters are documented and tracked to closure
• Support the resolution of employee concerns and grievances while maintaining confidentiality, neutrality and appropriate escalation

Requirements/Qualifications

• A relevant qualification in Human Resource Management, Business Administration, Management, Education/ Training or a related discipline.
• Relevant experience in human resources, recruitment, training, administration or employee development.
• Ability to prepare professional HR correspondence, reports, trackers, job descriptions and employee documentation, including warning letters, written notices and breach records.
• Good interviewing, communication, facilitation and interpersonal skills.
• Strong organization, confidentiality, recordkeeping and follow-up ability.
• Proficiency in Microsoft Office or equivalent productivity tools and spreadsheets.
• Ability to work across departments and handle sensitive employee matters professionally.
• Proven ability to administer HR or workforce systems, maintain data integrity and drive system adoption across departments.

Salary & Benefits

• Salary Scale: $180,000 to $300,000
• Performance-based incentives
• Continuous learning opportunities
• Clear upward mobility within a growing Group of Companies
• Full NIS and GRA compliance
• Performance awards

How to Apply
Send applications to recruiting@jsbinvestmentsgy.com or apply directly on Skilled Guyanese.
Only shortlisted candidates will be contacted.

Closing Date: Thursday, October 8, 2026