Customer Relation Agent

Unicomer Group is seeking a Customer Relation Agent to provide administrative and customer support while assisting with claims processing, invoicing, and inventory control.

Responsibilities

• Process warranty claims and maintain accurate records.
• Prepare customer and supplier invoices.
• Monitor stock movement and inventory records.
• Follow up on customer accounts and receivables.
• Prepare reports, correspondence, and departmental documents.
• Provide administrative support to the Service Centre team.
• Deliver professional customer service and support.

Requirements

• Minimum five CXC/GCE subjects including Mathematics and English.
• Previous customer service or clerical experience is an asset.
• Strong communication, computer, and customer service skills.
• Good numerical ability and attention to detail.
• Professional, reliable, and able to work independently and in a team environment.