The Bartender will be responsible for creating memorable guest experiences by preparing and serving high-quality beverages, maintaining exceptional service standards, and contributing to a vibrant and welcoming atmosphere.
Key Responsibilities
- Deliver exceptional guest service by providing friendly, professional, and engaging experience while maintaining Hyatt brand standards.
- Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and operational procedures.
- Build strong relationships with guests, anticipate their needs, and confidently recommend beverages, menu items, and upselling opportunities.
- Ensure the bar and service areas are clean, organized, well-stocked, and compliant with hygiene, health, and safety regulations.
- Process guest orders and payments accurately using the Micros POS system while adhering to cashiering and cash handling procedures.
- Coordinate effectively with the Kitchen, Restaurant, Housekeeping, and other hotel departments to ensure seamless operations and guest satisfaction.
- Assist with inventory management, including stock control, stock rotation, replenishment, and monthly inventory checks of equipment and supplies.
- Handle guest inquiries, feedback, and concerns promptly and professionally, ensuring timely resolution.
- Support special events and functions by conducting operational checks and ensuring all service requirements are met.
- Comply with responsible beverage service practices and all applicable local regulations.
- Participate actively in training sessions, team meetings, and continuous learning initiatives to enhance product knowledge and service standards.
- Ensure security and confidentiality of all guest and hotel information.
- Maintain full knowledge of hotel safety and emergency procedures.
- Ensure compliance with all Aimbridge policies, brand standards and local operating procedures (SOPs and LSOPs).
- Perform other duties as assigned by your immediate manager.
Requirements
- High school diploma, or equivalent.
- 1-2 years’ experience as a bartender in food and beverage, restaurant/bar operations or hospitality is preferred.
- Valid food handling certificate.
- Proficient in using Micros POS and inventory control.
- Knowledge in bartending and mixology.
- knowledge of classic and contemporary cocktails, spirits, wines, and beverages.
- Basic knowledge of food safety, hygiene and sanitation practices.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude with a team-oriented approach.
- Attention to detail and high level of integrity.
- Ability to stand and move at a fast pace for long periods of time.
- Ability to move/lift/carry/push/pull and place objects weighing less than or equal to 50 pounds without assistance.
How to Apply
Send your application to crystelrachel.hampstead@hyatt.com.

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