Office Manager / Quotations & Site Survey Coordinator

Job Description
The Office Manager will oversee the day-to-day administrative functions of Aura Manufacturing Inc. and act as a key link between customers, management, design, production, delivery and installation.
The position will be responsible for customer enquiries, quotations, site visits, measurements, order administration and project coordination.

Key Responsibilities

• Customer Service: Handle customer enquiries, gather project requirements, arrange consultations, maintain customer records, and follow up on enquiries and quotations.
• Quotations: Prepare and issue quotations for kitchens, cabinets, wardrobes, furniture, and stone products; review specifications; obtain supplier pricing; calculate material, labour, delivery, and related costs; and track outstanding quotations.
• Site Visits & Measurements: Schedule and attend site visits, take accurate measurements and photographs, document site conditions and potential installation issues, prepare measurement reports, and provide information to the Kitchen Designer.
• Order & Project Administration: Process confirmed orders, maintain customer files, record deposits/payments, ensure approved drawings are available, track project progress, and communicate changes internally.
• Scheduling & Coordination: Coordinate site surveys, customer appointments, production delivery dates, and installation schedules while keeping customers informed of delays or changes.
• Office Administration: Manage calls, emails, correspondence, filing systems, customer databases, quotation and order records, and prepare invoices or coordinate invoicing with Finance.

Requirements/Qualifications

• Office administration experience.
• Customer service experience.
• Experience preparing quotations preferred.
• Construction/manufacturing experience advantageous.
• Kitchen/furniture industry experience advantageous.
• Strong numerical skills.
• Excellent organisational skills.
• Good computer skills.
• Excellent communication skills.
• Ability to take accurate site measurements.
• Ability to manage multiple projects.

How to Apply
Please send your application and résumé to: remonnagraham@outlook.com
Shortlisted candidates will be contacted for an initial interview, followed by a practical assessment where applicable. Successful candidates may be required to provide professional references and relevant supporting documents prior to final selection.

Closing Date: Thursday, October 15, 2026